Your data, your control. HDSoft is committed to protecting the privacy of its clients and website visitors. This policy explains what we collect, how we use it, and what your rights are.
Data Information We Collect
We collect information when you contact us, submit a project enquiry, sign up for updates, or engage our services. This includes:
| Type | Examples | Source |
|---|---|---|
| Identity | Name, job title, company | Enquiry form / email |
| Contact | Email, phone, LinkedIn | Enquiry form / calls |
| Project Data | Requirements, specs, files shared | Project onboarding |
| Technical | IP address, browser, device type | Website analytics |
| Financial | GST number, billing address | Invoice process |
We never collect sensitive personal data such as Aadhaar, biometrics, or financial credentials.
Usage How We Use It
- To respond to enquiries and deliver contracted software services
- To generate proposals, invoices, and project documentation
- To send project updates, milestone notifications, and support communications
- To share relevant technology insights and company updates (with consent)
- To improve our website, service quality, and internal processes
- To comply with GST, income tax, and other Indian regulatory requirements
Storage Data Retention
We retain client and project data for the following durations:
- Active client data: Throughout the engagement and post-project support period
- Financial records and invoices: 7 years (as required by Indian tax law)
- Project code and assets: Until formally handed over or deleted upon client request
- Marketing email consent: Until opt-out, deleted within 30 days
- Website analytics: 12 months on a rolling basis
Security Data Security
HDSoft takes data security seriously. We implement multiple layers of protection for all client data:
- All client repositories are hosted on private, access-controlled cloud environments
- Communications containing sensitive data are encrypted in transit (TLS/SSL)
- Team members sign confidentiality agreements and have role-based data access
- Regular security reviews and code audits are performed on our internal systems
- We do not store credit card numbers, UPI PINs, or banking credentials
Security incident? If you believe your data has been compromised, please contact us immediately at security@hdsoft.shop.
Sharing Sharing Policy
HDSoft does not sell or rent client data to any third party. Data may be shared only in these circumstances:
- Sub-contractors: Specialist developers or designers engaged under NDA for specific project components
- Cloud providers: Hosting platforms (AWS, GCP, Azure) process data under their own enterprise privacy agreements
- Legal compliance: Disclosure to regulatory authorities or courts as required by Indian law
- Business succession: In case of merger or acquisition, under equivalent privacy protections
Web Cookies
Our website uses cookies to provide a better experience and to understand traffic patterns. Types used:
- Essential cookies: Required for basic site function — cannot be disabled
- Analytics cookies: Track aggregate, anonymous visitor behaviour to improve content
- Preference cookies: Remember your settings across sessions
You can disable non-essential cookies via browser settings. This may affect some site functionality.
Tools Third-Party Tools
HDSoft uses industry-standard project management and communication tools. These tools may process client data as part of service delivery:
- Project management: Jira, Trello, Asana (under enterprise data agreements)
- Communication: Slack, Microsoft Teams, Google Workspace
- Version control: GitHub / GitLab (private repositories)
- Analytics: Google Analytics (anonymised data only)
All third-party tools used by HDSoft comply with GDPR and applicable data protection standards.
Rights Your Rights
- Access: Request a copy of personal data we hold about you
- Correction: Request correction of inaccurate or outdated data
- Deletion: Request deletion of personal data (subject to legal retention obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Receive your data in a structured, machine-readable format
Submit requests to privacy@hdsoft.shop. We respond within 30 days of receiving a verified request.
Updates Policy Changes
HDSoft may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our services after a revision constitutes acceptance of the updated policy.
Contact Contact Us
- Email: devendra@hdsoft.shop
- Phone: +91 98765 11111
- Address: HDSoft, Tech Park, Bengaluru – 560001, India
- Website: hdsoft.shop
Read our Terms & Conditions for the complete framework governing your use of HDSoft's services.